FREE PDF QUIZ INFORMATION-TECHNOLOGY-MANAGEMENT - UNPARALLELED WGU INFORMATION TECHNOLOGY MANAGEMENT QGC1 EXAM PRACTICE

Free PDF Quiz Information-Technology-Management - Unparalleled WGU Information Technology Management QGC1 Exam Practice

Free PDF Quiz Information-Technology-Management - Unparalleled WGU Information Technology Management QGC1 Exam Practice

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Information-Technology-Management Exam Questions | Information-Technology-Management Dumps Discount

The WGU Information-Technology-Management certification exam offers a great opportunity for WGU professionals to demonstrate their expertise and knowledge level. In return, they can become competitive and updated with the latest technologies and trends. To do this they just need to enroll in WGU Information Technology Management QGC1 (Information-Technology-Management) certification exam and have to put all efforts and resources to pass this challenging Information-Technology-Management exam. You should also keep in mind that to get success in the WGU Information-Technology-Management exam is not an easy task.

WGU Information Technology Management QGC1 Sample Questions (Q24-Q29):

NEW QUESTION # 24
A hospital has implemented several new software systems and has chosen to implement ITIL to maintain and continually improve services. Which need influenced the hospital's decision to implement ITIL?

  • A. Increased access to global vendors
  • B. Increased dependence on human interaction
  • C. Increased access to global consumer
  • D. Increased dependence on technology

Answer: D

Explanation:
* Understanding ITILITIL (Information Technology Infrastructure Library) is a framework designed to standardize IT service management (ITSM) and ensure efficient and quality delivery of IT services. It helps organizations align IT services with the needs of the business and supports continuous improvement.
* Scenario Analysis: Hospital's New Software Systems
* The hospital has implemented several new software systems, indicating a shift towards a more technology-driven approach.
* Hospitals rely heavily on technology for patient care, administrative management, and operational efficiency. Examples include electronic health records (EHRs), patient monitoring systems, and diagnostic tools, which are technology-intensive.
* ITIL's Relevance in Hospitals
* ITIL enables systematic management of IT services, ensuring reliability, efficiency, and continuous improvement.
* ITIL addresses the challenges of technology dependence by offering best practices for managing service delivery, minimizing downtime, and ensuring compliance with regulatory standards (e.g., HIPAA).
* Why Option C is Correct (Increased Dependence on Technology)
* As the hospital integrates more software systems, it becomes increasingly reliant on technology to support critical operations.
* ITIL provides the hospital with a structured approach to manage this dependence effectively, ensuring robust IT service management processes and reducing the risk of service disruption.
* Why Other Options Are Incorrect
* Option A (Increased dependence on human interaction):Hospitals aim to reduce manual processes with technology; ITIL supports this automation rather than increasing human dependency.
* Option B (Increased access to global consumers):While ITIL improves service quality, its primary focus is not expanding global consumer access.
* Option D (Increased access to global vendors):ITIL does not specifically address vendor relationships but focuses on internal IT service processes.
References:
* ITIL Foundation Handbook (Axelos)
* IT Service Management Best Practices, ITIL v4
* "ITIL and Healthcare IT" - Whitepaper by Axelos


NEW QUESTION # 25
A manager asks a team member to identify the top five customers by total dollars spent on the company's services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent?

  • A. Predicting
  • B. Reporting
  • C. Analyzing
  • D. Distributing

Answer: B


NEW QUESTION # 26
Which statement describes the development phase of the systems development life cycle (SDLC)?

  • A. Performing corrections, additions, and upgrades to ensure the system continually meets business goals
  • B. Physically constructing software and information systems using programming languages
  • C. Placing the software or information system into production to allow users to perform business operations
  • D. Bringing project pieces together, checking interoperability, and verifying functionality

Answer: B

Explanation:
* Understanding the Development Phase in SDLC:
* The development phase involves translating system design specifications into actual software.
* This includes coding the system using programming languages and integrating modules as per the design.
* Why Other Options Are Incorrect:
* Option B:Describes the maintenance phase, which focuses on updates and corrections post- deployment.
* Option C:Relates to the testing phase, where interoperability and functionality are verified.
* Option D:Refers to the implementation phase, where the system is deployed for user operations.
References:
* SDLC Phases Explained - NIST SP 800-64
* "Software Development Life Cycle Best Practices" - IEEE


NEW QUESTION # 27
An attacker uses a guest account to exploit a weakness that enables the attacker to change access rights and alter user account information. Which type of attack is described?

  • A. Elevation of privilege
  • B. Packet tampering
  • C. Hoaxing
  • D. Spoofing

Answer: D


NEW QUESTION # 28
Which information system facilitates the sharing of data between the human resources and purchasing department in the same corporation?

  • A. Customer relationship management (CRM)
  • B. Executive support (ES)
  • C. Enterprise resource planning (ERP)
  • D. Geographic information system (GIS)

Answer: C

Explanation:
* Definition of ERP Systems:
* ERP systems facilitatedata sharing and process integrationacross multiple departments within an organization, such as HR and purchasing.
* These systems improve coordination and decision-making by maintaining a single source of truth.
* Example of ERP Usage:
* If the HR department needs to coordinate with the purchasing team for new employee resources, ERP ensures both have access to relevant information like budgets and procurement requirements.
* Incorrect Options Analysis:
* A. Executive Support (ES):Caters to strategic decision-making, not operational collaboration.
* B. Geographic Information System (GIS):Deals with spatial and geographical data, not departmental coordination.
* D. Customer Relationship Management (CRM):Manages customer interactions, not internal department processes.
References and Documents of Information Technology Management:
* "ERP for Organizational Efficiency" (Forrester Research).
* ITIL 4 Foundation: Enterprise Systems Overview (Axelos).


NEW QUESTION # 29
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